Learn, share, and build relationships.

Join the Beam.gg Community to get insights, advice, and all the latest information on community trends! Beam.gg empowers brands to create their own online community platform with built-in gamification features.

Beam.gg Community

General

Hey there! Welcome to the Beam.gg Community! We're excited to have you around! 🎉 Some important things to know before you get started:<ul><li>If you haven't done so yet, please read through our <a target="_blank" rel="noopener noreferrer nofollow" href="https://community.beam.gg/rules">community rules</a>. We know how important it is for this to be a safe place for people to communicate, and so we take our duty to eliminate abuse seriously.</li><li>As a new member, you have special access to our Rookie Questline—a set of quests that guide you on how to interact with the community! Rookie Quests are available for 7 days, and help you kickstart your profile with a sweet level boost! Get started by going to Profile → Quests → Rookie.</li><li>We have appropriate subforums for certain topic discussions, such as <a target="_blank" rel="noopener noreferrer nofollow" href="https://community.beam.gg/Say-hello">personal introductions &amp; networking</a>, <a target="_blank" rel="noopener noreferrer nofollow" href="https://community.beam.gg/Community-101">community 101</a>, and <a target="_blank" rel="noopener noreferrer nofollow" href="https://community.beam.gg/Product">product updates &amp; feedback</a>. Subforums allow users to easily organize and access relevant content, so please make sure you use them.</li><li>We also have post categories to give users more control over what they wish to see on their feed. If you need assistance using Beam.gg, please tag your post with "Support" so we can quickly address your concern.</li><li>If you ever come across something broken or just a bit off, we hope you’ll let us know by answering this <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/forms/d/e/1FAIpQLSc5K1VhaDoHI5xW888NWsJek9iBbyWcKiacyJyracZToyGYwQ/viewform">form</a>.</li><li>You can stay connected with us on social media too! Follow us on <a target="_blank" rel="noopener noreferrer nofollow" href="https://twitter.com/GetBeamGG">Twitter</a>, <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.instagram.com/getbeamgg/">Instagram</a>, and <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/beam-gg">LinkedIn</a> for Beam.gg news and updates! </li></ul>Aaaand, that’s it for now! Feel free to explore around the platform, and don’t forget to complete your profile! See you around! 👋

New here? Check this out first! 🚨 : posted by Jazz Prado

Hey there! Welcome to the Beam.gg Community! We're excited to have you around! 🎉 Some important things to know before you get started:<ul><li>If you haven't done so yet, please read through our <a targ

New here? Check this out first! 🚨

Hello Beam,&nbsp;
 
First, love the product. Lots of room for growth in this category to compete with Circle.so and traditional forum communities.&nbsp;
 
I setup a basic account on a 14 day trial, and it appears that all of gamify/badges &nbsp;are turned off.&nbsp;
 
Let me know if I am missing something.&nbsp;

Preview all gamification : posted by Michael Riddick

Hello Beam,&nbsp;
 
First, love the product. Lots of room for growth in this category to compete with Circle.so and traditional forum communities.&nbsp;
 
I setup a basic account on a 14 day trial, and it appears that

Preview all gamification

Introduce yourself, start conversations, and welcome other members to the Beam.gg Community! Start by creating a post to help us get to know you better! Here are some sample questions to help you get started:<ul><li>What's your current role?</li><li>Share some of your skills and experience with community management!</li><li>What's your favorite thing about online communities?</li><li>What are your top 3 goals for your community?</li><li>Share one of your community success stories!</li><li>If you could only keep 3 apps on your smartphone, which ones would you choose and why?</li></ul>

Get started by introducing yourself to the Community! 👋 : posted by Jazz Prado

👋  Say hello

Introduce yourself, start conversations, and welcome other members to the Beam.gg Community! Start by creating a post to help us get to know you better! Here are some sample questions to help you get started:<ul><li><

Get started by introducing yourself to the Community! 👋

Want to learn more about Beam.gg’s features and product updates? Find out all you need to know in this subforum!<ul><li>New feature announcements</li><li>Bugs and fixes</li><li>Product enhancements</li><li>Special previews of upcoming features</li><li>Latest product news </li></ul>Feel free to share your feedback using Beam.gg as well! You can report bugs <a target="_blank" rel="noopener noreferrer nofollow" href="https://forms.gle/LbaJWSzW8xSfUhbw9">here</a>.

Get all the latest product updates on Beam.gg! 🎮 : posted by Jazz Prado

🎮  Product

Want to learn more about Beam.gg’s features and product updates? Find out all you need to know in this subforum!<ul><li>New feature announcements</li><li>Bugs and fixes</li><li>Product enhancements</li><li>Special pre

Get all the latest product updates on Beam.gg! 🎮

If you're new to community management and are looking to learn more, you've come to the right place! Get insights, advice, and all the latest information on community trends to help you build a successful, vibrant community!<ul><li>The value of Online Communities</li><li>How to promote your Online Community</li><li>Community Management tips and tricks</li><li>How to build Community Engagement</li><li>Gamifying the Online Community Experience</li></ul>

Learn and share tips on Community Management! 💡 : posted by Jazz Prado

💡  Community 101

If you're new to community management and are looking to learn more, you've come to the right place! Get insights, advice, and all the latest information on community trends to help you build a successful, vibrant commun

Learn and share tips on Community Management! 💡

Just a fun question to ask the community!

If you could live anywhere, where would it be? : posted by Arwina Mogul

If you could live anywhere, where would it be?

Feeling good about our Product Hunt Launch today! Let's go for #1!

Happy Beam.gg Launch Day! : posted by Jazz Prado

Happy Beam.gg Launch Day!

Many brands and organizations today are choosing social media platforms like Facebook and LinkedIn to start their online communities. Why? Because they’re free and easily accessible to a lot of users.
 
But at what cost? Yes, social media is an essential part of any marketing strategy. But communities built on platforms specifically designed for communities provide a completely different experience to members.
 
If you’re a brand or organization that prioritizes the following, you’ll definitely get much more value from a platform that is actually built for creating and growing your community.
 
 
Community Ownership
 
For obvious reasons, it’s not ideal to build something permanent in an impermanent space that you don’t even own.
 
Public platforms like Facebook and LinkedIn limit your access to relevant member data that could be valuable to your organization and future business decisions.
 
In a private community, you own your data. You can ask members permission to collect data like consumer demographic and preferences, and have the right to use this for advertising and targeting purposes.
 
 
Easier Community Management
 
Social Media platforms don’t really offer a lot of community management tools. They don’t have automated processes for member management too.
 
A private platform provides you with all the tools you need to manage and grow your community in a single dashboard. Community managers can use built-in moderation tools to send warnings, time out, or ban troublemakers from the community. Some platforms even implement a mobile-first design for better accessibility.
 
 
Targeted and Personalized Content
 
On social media, your community will compete against content and interactions from your members’ personal lives. There’s always the option of buying ads, but they’ll cost you a lot, and there’s no guarantee you’ll get relevant market share or reach your target customer base.
 
With a private platform, you can easily personalize your website’s design to make sure everything is consistent with your brand. It even allows you to create targeted content and discussions that are more focused and relevant to your members. This boosts engagement, supports community goals, and leads to overall community growth.
 
 
Better Member Engagement
 
With public social networking groups, member engagement is usually limited by the content posted in the community.
 
The best community management platforms provide unique solutions designed to strengthen engagement amongst members. An example of this are built-in gamification features like levels, ranks, and achievements. This extra layer of fun helps increase participation and user retention, and also serves as a reputation system to identify supportive and trusted community members.
 
 
Access to Meaningful Analytics
 
Social networks provide you with a lot of pre-defined reports to help you understand your audience. The question is, are all of them relevant in understanding the needs and preferences of your community?
 
Private community platforms can give you access to meaningful analytics on member activity, and even metrics on events, membership, and revenue. These reports can be customized to fit specific business requirements depending on your community goals. They can also provide insight for product development, marketing campaigns, and customer experiences.
 
 
In summary, each social platform is different and serves its own purpose. What’s important is to identify first what your organization’s needs and goals are, and find the tool that fits the job.
 
If you want an online community built on a private platform, you don’t have to be a technical expert to do it. Community management platforms like <a href="http://beam.gg/">Beam.gg</a> allow you to set up your own community in just a few clicks. You can check out our available plans <a href="https://beam.gg/pricing/">here</a>: https://beam.gg/pricing/

Social Networking Groups vs. Online Communities : posted by Jazz Prado

Many brands and organizations today are choosing social media platforms like Facebook and LinkedIn to start their online communities. Why? Because they’re free and easily accessible to a lot of users.
 
But at what cost? Yes, social me

Social Networking Groups vs. Online Communities

Goal 
The person or team managing and leading a community is essential to community engagement, growth, and health. If you’ve ever wondered about the role community managers play and the value they can add, we’ve covered that and more below! 
 
Role 
Community managers act as a bridge between a brand and its community. They are brand ambassadors and representatives. The role involves connecting with current members, reaching potential followers, and advocating and promoting the brand. 
&nbsp;
Community managers are passionate about working with customers and the brand they represent. They are who members usually communicate with as brand representatives so communications skills are essential. Their actions have a direct impact on member retention and loyalty and will require empathy and smart decision-making. 

They are usually confused with social media managers. The main difference is social media managers act as the brand. They post under the brand account and are the brand on social media channels. Community managers act under their own user account to represent the brand. Here are some ways they add value to a community:
&nbsp;
<h2>Engage members&nbsp;</h2>
Community managers participate in two-way conversations and discussions. They find ways to engage members and reach potential members. They understand the community’s needs, motivations, and what the group values. Likewise, they know what negatively impacts the group to avoid these frictions and maintain a pleasant community environment. 

 
<h2>Day-to-day management</h2>
They monitor activity, enforce moderation strategies, oversee and perform day-to-day tasks such as answering questions or welcoming new members. From onboarding and engagement to moderation and management, they continuously discover ways to delight the community and build loyalty, trust, and retention.&nbsp;
<h2>Crisis management 
</h2>
Brands can make mistakes and it’s easy to go viral for negative press. Community managers will probably be the first to hear of and respond to the community in these situations. When done well, they are able to acknowledge negative feedback and complaints, get the community past the situation, and turn it into an opportunity for brand improvement and trust-building. 

 
<h2>Report insights</h2>
They track metrics, feedback and analytics to gather and report community insights. These findings can also help in other ways such as gaining ideas for product development, marketing campaigns, and customer experiences. 
 
Thoughts?

Who are Community Managers? : posted by Kunal Dhawan

Goal 
The person or team managing and leading a community is essential to community engagement, growth, and health. If you’ve ever wondered about the role community managers play and the value they can add, we’ve covered that and mo

Who are Community Managers?

Hi there!
If you’re new to the community, you’ve definitely come to the right place!
 
If you haven’t done so, read our community rules.
 
Now, let‘s get to the important parts:
1. <a href="https://community.beam.gg/post/Tips-for-Onboarding-Customers-1xfen8kjix4gel" target="_blank">How to get your community ready to onboard members</a>
2. How to grow community engagement
3. And how to do these efficiently!
<h2> </h2>
<h2>Bug Reporting:</h2>
 
Community Manager: https://community.beam.gg/post/Community-Manager-Bugs-dm7qv38kpek4vnk
 
Community Platform: https://community.beam.gg/post/Community-Platform-Bugs-dm7qv38kpek5q55
 
Beam Dashboard: https://community.beam.gg/post/Beam-Dashboard-Bugs-dm7qv38kpek5brd

New here? Check this post! : posted by Arwina Mogul

Hi there!
If you’re new to the community, you’ve definitely come to the right place!
 
If you haven’t done so, read our community rules.
 
Now, let‘s get to the important parts:
1. <a hre