Learn, share, and build relationships.

Join the Beam.gg Community to get insights, advice, and all the latest information on community trends! Beam.gg empowers brands to create their own online community platform with built-in gamification features.

Beam.gg Community

General

Hey there! Welcome to the Beam.gg Community! We're excited to have you around! 🎉 Some important things to know before you get started:<ul><li>If you haven't done so yet, please read through our <a target="_blank" rel="noopener noreferrer nofollow" href="https://community.beam.gg/rules">community rules</a>. We know how important it is for this to be a safe place for people to communicate, and so we take our duty to eliminate abuse seriously.</li><li>As a new member, you have special access to our Rookie Questline—a set of quests that guide you on how to interact with the community! Rookie Quests are available for 7 days, and help you kickstart your profile with a sweet level boost! Get started by going to Profile → Quests → Rookie.</li><li>We have appropriate subforums for certain topic discussions, such as <a target="_blank" rel="noopener noreferrer nofollow" href="https://community.beam.gg/Say-hello">personal introductions &amp; networking</a>, <a target="_blank" rel="noopener noreferrer nofollow" href="https://community.beam.gg/Community-101">community 101</a>, and <a target="_blank" rel="noopener noreferrer nofollow" href="https://community.beam.gg/Product">product updates &amp; feedback</a>. Subforums allow users to easily organize and access relevant content, so please make sure you use them.</li><li>We also have post categories to give users more control over what they wish to see on their feed. If you need assistance using Beam.gg, please tag your post with "Support" so we can quickly address your concern.</li><li>If you ever come across something broken or just a bit off, we hope you’ll let us know by answering this <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/forms/d/e/1FAIpQLSc5K1VhaDoHI5xW888NWsJek9iBbyWcKiacyJyracZToyGYwQ/viewform">form</a>.</li><li>You can stay connected with us on social media too! Follow us on <a target="_blank" rel="noopener noreferrer nofollow" href="https://twitter.com/GetBeamGG">Twitter</a>, <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.instagram.com/getbeamgg/">Instagram</a>, and <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/beam-gg">LinkedIn</a> for Beam.gg news and updates! </li></ul>Aaaand, that’s it for now! Feel free to explore around the platform, and don’t forget to complete your profile! See you around! 👋

New here? Check this out first! 🚨 : posted by Jazz Prado

Hey there! Welcome to the Beam.gg Community! We're excited to have you around! 🎉 Some important things to know before you get started:<ul><li>If you haven't done so yet, please read through our <a targ

New here? Check this out first! 🚨

Product

Last August, we enhanced our community management dashboard, where community owners can view and manage member roles, monitor community activity, and moderate users and content. We did this by improving our member reports system, audit logs, and word filter tool. <hr><h2>Customizable Word Filter</h2>Keep your members happy and engaged by blocking profanities and inappropriate content in real-time, before it goes live! Our Word Filter tool is customizable and automated for hassle-free user protection.<img src="https://miro.medium.com/max/1400/1*G4aSqOP-IXhCEZ6y1mBMLg.png" alt="0">How it worksWord filter is a moderation feature that censors specific words from posts and comments within the community site.Simply add the words that you want to be removed from user-generated content, and our program will automatically replace those words with asterisks in a sentence. You can choose to upload your own list of banned words and/or use Beam.gg’s default list.<hr><h2>Real-time Audit Logs</h2>See a list of all the moderation actions taken on your community. We’ve built real-time audit logs to support admins and moderators in trouble shooting issues and ensuring accountability, security, and compliance across the community<img src="https://miro.medium.com/max/1400/1*kifLkxz5NvNIR5575SDvrA.png" alt="0">How it worksTo access your audit logs, simply navigate to the Community Manager. Here, you’ll see a list of all the moderation actions taken on your community platform. More specifically, you’ll see the:<ul><li>Name of the admin or moderator who did the action</li><li>Action taken against members or posts</li><li>Timestamp of when the action was done</li></ul>Audit logs are accessible to admins and moderators only.<hr><h2>Seamless Reports Management</h2>Get the seamless reports management experience you deserve. Using our enhanced Member Reports dashboard, you’ll be able to see content violations from members of the platform, and respond to each one accordingly.<img src="https://miro.medium.com/max/1400/1*KYy5nO5embyMQnx6taVInw.png" alt="0">How it worksMember Reports allow users to report content that violate community rules and guidelines, including spam messages, misleading information, and offensive content. Admins and moderators can view and manage these reports by visiting the Community Manager.To take moderation action on a report, simply select the item and click the appropriate action button:<ul><li>Warn: Sends out a warning notification to a member for breaking community terms and/or rules. This does not prevent them from continuing to access and use the platform.</li><li>Ban: Permanently takes away a member’s access to the platform and all of its features.</li><li>Timeout: Temporarily takes away a member’s access to the platform and all of its features.</li><li>Ignore: No action will be taken against the user.</li></ul><hr><h2>Improved UI and UX</h2>Along with our newly implemented features, we’ve also taken a look at some enhancements we can do to improve our user interface and experience. Here’s a recap of what we did.👤 Member Roles<ul><li>We reviewed the privileges granted to members, moderators, and admins, and made a few changes to differentiate each role better. </li></ul>📘 Audit Logs<ul><li>You now have the option to undo actions on audit logs to republish posts and unban members</li><li>We’ve applied community accent colors on more elements in the dashboard</li><li>We’ve fixed some pesky text misalignments for better readability </li></ul>🏴 Member Reports<ul><li>You can now hover on action buttons to see what they do</li><li>Similar with audit logs, we’ve made some fixes on text alignment here</li><li>You can now filter reports to see which ones are pending and which ones have already been resolved </li></ul>✳️ Word Filter<ul><li>You can now upload multiple words and variations in batches</li><li>We’ve added a search bar feature to prevent duplicate entries on the tool</li></ul><hr><h2>What’s next for Beam.gg?</h2>For some time now, we’ve been talking about implementing Member Subscriptions on Beam.gg to help owners monetize their community. Implementing this also gives members a way to support communities, and receive special perks and incentives in return. It’s a major feature we have lined up in our roadmap, and we’re really excited to have it on the platform soon!<img src="https://miro.medium.com/max/1400/1*WULHnYL3Z95Q4HfUWl_3hA.gif" alt="0">Stay tuned on Beam.gg announcements by following us on our <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.instagram.com/getbeamgg/">Instagram</a>, <a target="_blank" rel="noopener noreferrer nofollow" href="https://twitter.com/GetBeamGG">Twitter</a>, and <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/beam-gg">LinkedIn</a> accounts. You can also <a target="_blank" rel="noopener noreferrer nofollow" href="http://beam.gg/">join our newsletter</a> for exclusive updates!

We’re Reintroducing Our Community Manager : posted by Jazz Prado

🎮  Product

Last August, we enhanced our community management dashboard, where community owners can view and manage member roles, monitor community activity, and moderate users and content. We did this by improving our member reports system, audit logs, and word f

We’re Reintroducing Our Community Manager

Hello Beam,&nbsp;
 
First, love the product. Lots of room for growth in this category to compete with Circle.so and traditional forum communities.&nbsp;
 
I setup a basic account on a 14 day trial, and it appears that all of gamify/badges &nbsp;are turned off.&nbsp;
 
Let me know if I am missing something.&nbsp;

Preview all gamification : posted by Michael Riddick

Hello Beam,&nbsp;
 
First, love the product. Lots of room for growth in this category to compete with Circle.so and traditional forum communities.&nbsp;
 
I setup a basic account on a 14 day trial, and it appears that

Preview all gamification

Feeling good about our Product Hunt Launch today! Let's go for #1!

Happy Beam.gg Launch Day! : posted by Jazz Prado

Happy Beam.gg Launch Day!

Out of curiosity, which social media platform do you hang out on the most, and which one gives you the most value for your time? The platform I (shamefully) spend the most time on would probably be&nbsp;Twitter.&nbsp;I’m either aimlessly browsing or retweeting memes. But I guess I also spend a lot of my time managing some communities on Discord. 🤷‍♀️

Which social media platform gives you the most value for your time? 🤔 : posted by Jazz Prado

Out of curiosity, which social media platform do you hang out on the most, and which one gives you the most value for your time? The platform I (shamefully) spend the most time on would probably be&nbsp;Twitter.&nbsp;</s

Which social media platform gives you the most value for your time? 🤔

Want to learn more about Beam.gg’s features and product updates? Find out all you need to know in this subforum!<ul><li>New feature announcements</li><li>Bugs and fixes</li><li>Product enhancements</li><li>Special previews of upcoming features</li><li>Latest product news </li></ul>Feel free to share your feedback using Beam.gg as well! You can report bugs <a target="_blank" rel="noopener noreferrer nofollow" href="https://forms.gle/LbaJWSzW8xSfUhbw9">here</a>.

Get all the latest product updates on Beam.gg! 🎮 : posted by Jazz Prado

Want to learn more about Beam.gg’s features and product updates? Find out all you need to know in this subforum!<ul><li>New feature announcements</li><li>Bugs and fixes</li><li>Product enhancements</li><li>Special pre

Get all the latest product updates on Beam.gg! 🎮

Introduce yourself, start conversations, and welcome other members to the Beam.gg Community! Start by creating a post to help us get to know you better! Here are some sample questions to help you get started:<ul><li>What's your current role?</li><li>Share some of your skills and experience with community management!</li><li>What's your favorite thing about online communities?</li><li>What are your top 3 goals for your community?</li><li>Share one of your community success stories!</li><li>If you could only keep 3 apps on your smartphone, which ones would you choose and why?</li></ul>

Get started by introducing yourself to the Community! 👋 : posted by Jazz Prado

👋  Say hello

Introduce yourself, start conversations, and welcome other members to the Beam.gg Community! Start by creating a post to help us get to know you better! Here are some sample questions to help you get started:<ul><li><

Get started by introducing yourself to the Community! 👋

Many brands and organizations today are choosing social media platforms like Facebook and LinkedIn to start their online communities. Why? Because they’re free and easily accessible to a lot of users.But at what cost? Yes, social media is an essential part of any marketing strategy. But communities built on platforms specifically designed&nbsp;for&nbsp;communities provide a completely different experience to members.If you’re a brand or organization that prioritizes the following, you’ll definitely get much more value from a platform that is actually built for creating and growing your community.<hr>Community OwnershipFor obvious reasons, it’s not ideal to build something permanent in an impermanent space that you don’t even own.Public platforms like Facebook and LinkedIn limit your access to relevant member data that could be valuable to your organization and future business decisions.In a private community, you own your data. You can ask members permission to collect data like consumer demographic and preferences, and have the right to use this for advertising and targeting purposes.<hr>Easier Community ManagementSocial Media platforms don’t really offer a lot of community management tools. They don’t have automated processes for member management too.A private platform provides you with all the tools you need to manage and grow your community in a single dashboard. Community managers can use built-in moderation tools to send warnings, time out, or ban troublemakers from the community. Some platforms even implement a mobile-first design for better accessibility.<hr>Targeted and Personalized ContentOn social media, your community will compete against content and interactions from your members’ personal lives. There’s always the option of buying ads, but they’ll cost you a lot, and there’s no guarantee you’ll get relevant market share or reach your target customer base.With a private platform, you can easily personalize your website’s design to make sure everything is consistent with your brand. It even allows you to create targeted content and discussions that are more focused and relevant to your members. This boosts engagement, supports community goals, and leads to overall community growth.<hr>Better Member EngagementWith public social networking groups, member engagement is usually limited by the content posted in the community.The best community management platforms provide unique solutions designed to strengthen engagement amongst members. An example of this are built-in gamification features like levels, ranks, and achievements. This extra layer of fun helps increase participation and user retention, and also serves as a reputation system to identify supportive and trusted community members.<hr>Access to Meaningful AnalyticsSocial networks provide you with a lot of pre-defined reports to help you understand your audience. The question is, are all of them relevant in understanding the needs and preferences of your community?Private community platforms can give you access to meaningful analytics on member activity, and even metrics on events, membership, and revenue. These reports can be customized to fit specific business requirements depending on your community goals. They can also provide insight for product development, marketing campaigns, and customer experiences.<hr>In summary, each social platform is different and serves its own purpose. What’s important is to identify first what your organization’s needs and goals are, and find the tool that fits the job. If you want an online community built on a private platform, you don’t have to be a technical expert to do it. Community management platforms like&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.beam.gg/">Beam.gg</a>&nbsp;allow you to set up your own community in just a few clicks. You can check out our available plans&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://beam.gg/pricing">here</a>.

Social Networking Groups vs. Online Communities : posted by Jazz Prado

💡  Community 101

Many brands and organizations today are choosing social media platforms like Facebook and LinkedIn to start their online communities. Why? Because they’re free and easily accessible to a lot of users.But at what cost? Yes, social media is

Social Networking Groups vs. Online Communities

Ideas

Congratulations! You’ve started building your own online community. Now it’s time to start making its presence known to everyone.So how exactly do you start attracting members? First you have to establish awareness among your target audience. You have to familiarize the public with your community’s name, purpose, and goals, and make it appealing enough to get them to sign up. Read on for 5 ways on how you can do that.<hr>Leverage on your existing online channelsStart by building excitement and promoting your community launch on your existing online channels. This could be your website, social media accounts, newsletter, and even your apps.Something as simple as adding a link to your email signature will already create a great impact. It doesn’t take much effort, but it reaches basically everyone in your mailing list. Other things you can do are add a hero banner to your website, use pop-up notifications, create an article on your blog, write about it on your newsletter, post a video, or share a link on your social media accounts.In fact, you can even brief your sales team and customer service representatives, and create spiels for them so they can mention it in their calls. This creates the opportunity for conversation around your community. If your customers are interested, they can get answers to their questions right then and there.<hr>Tap into your networkTake advantage of the connections and relationships you’ve built by promoting your community to your personal and professional network. Your network can be an excellent source of new members, and creating partnerships with them will create opportunities for you to spread word about your community to a broader audience.It’s also good to find other spaces that are relevant to your community. Participate in blogs, groups, and forums where your target audience is likely hanging around. This allows you to introduce yourself and be a part of their conversations. Once you’ve established a connection, create an opening to invite them to your community.<hr>Involve your communityYou know how organizations say your employees are your most valuable asset and top brand ambassadors? Well, the same can be said for your community members!Your members are the best people to grow your community base. If they’re getting value out of the experience, chances are they will mention it to their peers — whether or not they share the same interest. When people love or enjoy something, you can definitely expect them to rave about it!A more effective way of maximizing this opportunity is to create a competition or referral program inside the community. This way, your members are rewarded when they successfully invite new people. Of course, you should always be honest to your members about your intentions. Message it in a way that promotes a common goal, which is to grow the community, and create an active and vibrant environment.<hr>Of course, finding new members is one thing, getting them to stay and participate is a completely different ball game! Member onboarding is one of the first and most critical steps in member engagement and retention. Get off to a good start by reading our <a target="_blank" rel="noopener noreferrer nofollow" href="https://medium.com/beam-community-blog/tips-for-onboarding-customers-c192e64a201f">tips for onboarding customers</a>.

5 Ways to Promote Your Online Community : posted by Jazz Prado

Congratulations! You’ve started building your own online community. Now it’s time to start making its presence known to everyone.So how exactly do you start attracting members? First you have to establish awareness among your target audie

5 Ways to Promote Your Online Community

If you're new to community management and are looking to learn more, you've come to the right place! Get insights, advice, and all the latest information on community trends to help you build a successful, vibrant community!<ul><li>The value of Online Communities</li><li>How to promote your Online Community</li><li>Community Management tips and tricks</li><li>How to build Community Engagement</li><li>Gamifying the Online Community Experience</li></ul>

Learn and share tips on Community Management! 💡 : posted by Jazz Prado

If you're new to community management and are looking to learn more, you've come to the right place! Get insights, advice, and all the latest information on community trends to help you build a successful, vibrant commun